Welcome to eztips. By accessing or using our platform, you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use eztips.
01Acceptance of Terms
These Terms of Service ("Terms") govern your use of eztips (the "Platform"), operated by eztips ("we", "us", or "our"). By creating an account or using any part of the Platform, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement under Indian law.
02Description of Service
eztips is a live streaming monetization platform that allows:
- Streamers to create a donation page, receive tips from viewers, and withdraw their earnings.
- Viewers to send monetary tips and messages to streamers without requiring an account.
The Platform facilitates payments but is not a bank, payment processor, or financial institution. Payment processing is provided by Razorpay.
03Platform Fees
eztips charges a platform fee only at the time of settlement (withdrawal), not on each donation received. The current fee structure is:
- Standard donations: 5% platform fee deducted at settlement.
- Celebrity Voice donations: 20% platform fee deducted at settlement.
- Viewers: No fees charged on the viewer side.
Fees are subject to change. We will notify active streamers at least 14 days before any fee changes take effect.
04Streamer Accounts
Streamer accounts are subject to the following:
- You must provide accurate KYC and banking information to withdraw funds.
- Your username, once set, is permanent and cannot be changed.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must not share your overlay URL or token publicly in a way that enables unauthorized use.
- You agree to receive GST invoices and comply with applicable Indian tax laws on your earnings.
05Prohibited Uses
You may not use eztips to:
- Facilitate fraudulent, deceptive, or illegal transactions.
- Pay with a card, UPI account or other payment instrument you are not authorised to use, or use the tip page to test stolen payment details. We record the time, IP address and device of every tip, report such activity to Razorpay and law enforcement, and share transaction records with them.
- Solicit donations for activities that violate Indian law.
- Send harassing, abusive, or hate-speech-containing messages via the donation message feature.
- Impersonate another person or organization.
- Attempt to reverse-engineer, scrape, or attack our infrastructure.
- Create multiple accounts to circumvent bans or restrictions.
06Payments and Refunds
All payments on eztips are voluntary tips from viewers to streamers; nothing is owed in return. Before paying, viewers confirm on the tip page that the tip is voluntary and final. Once a payment is successfully processed it is final, non-refundable and cannot be cancelled. The only exceptions, at our sole discretion, are:
- Duplicate or erroneous charges caused by a platform error.
- Fraudulent transactions reported within 7 days.
To request a refund under these exceptions, contact us at support@eztips.live within 7 days of the transaction. The full Refund & Cancellation Policy forms part of these Terms.
07Settlements and Payouts
Verified streamers may request a settlement once their pending balance is ₹100 or more (before the platform fee). Settlements are reviewed and paid by the eztips team to the bank account or UPI ID on file, usually within 2 business days. For your safety, settlements pause for 24 hours after your payout details change. We are not responsible for delays caused by banking partners or network issues. Settlements are subject to applicable income tax; streamers are solely responsible for their tax obligations.
08Content and Messages
Viewers may send text messages with donations. You agree that messages sent through eztips will not contain:
- Personal attacks, threats, or harassment.
- Sexually explicit content.
- Spam or promotional content unrelated to the streamer.
Streamers have full control over messages displayed on their overlay. eztips is not responsible for message content generated by users.
09Account Termination
We reserve the right to suspend or terminate any account, with or without notice, for violations of these Terms. Upon termination:
- Any pending balance will be settled to the streamer's registered bank account within 14 business days, minus applicable fees.
- Access to the dashboard will be revoked immediately.
10Disclaimers and Limitation of Liability
The Platform is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted availability. To the maximum extent permitted by law, eztips shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.
Our total liability to you for any claim arising from these Terms shall not exceed the platform fees you paid to us in the 3 months preceding the claim.
11Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India. We encourage you to contact us first at support@eztips.live to resolve disputes amicably.
12Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email to registered streamers. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
13Contact Us
For any questions about these Terms, please contact us at:
support@eztips.live